Canadian fashion and accessories brand Herschel Supply already has a robust wholesale presence, but wants to establish its own retail footprint. The company is set to open at least eight new stores across the U.S. by the end of 2023.

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Analysis

Why grocers are wading into 30-minute convenience delivery

November 09, 2022  ■  4 min read

Larger retailers are learning a thing or two about c-stores as consumers demand a faster and more streamlined way to obtain essential goods. Experts say retailers are offering these ultra-fast delivery services on certain convenience items to gain more market share.

‘They’re just very discretionary’: Why customers may be turning away from clothing rental subscriptions like Rent the Runway

November 03, 2022  ■  5 min read

The clothing rental market is “solid,” experts tell Modern Retail, but subscription service companies like Rent the Runway may have a harder time resonating with consumers as more shoppers adjust their budgets amid high inflation.

Other news to know

  • In a “Red Cup Rebellion,” Starbucks baristas went on strike over labor issues at more than 100 locations on Thursday, Axios reports. The demonstrations occurred during the chain’s “Red Cup Day,” one of the busiest times of the year.
  • Despite slumping sales, Macy’s raised its earnings outlook for the rest of the year. Kohl’s, meanwhile, withdrew its guidance, the AP explains.
  • Ryan McInerney, now Visa’s president, will become the company’s next CEO on Feb. 1. He will replace Alfred Kelly, who has been in the position since 2016.
-55%
Drop in Macy's year-over-year quarterly net income
Top Stories Jan 30

The future of Class C malls: Renovation, services help revive vacant plazas

November 18, 2022  ■  7 min read

In suburban sprawl and rural communities across the country, Class C properties cater to local residents with a mix of grocery stores, cell phone stores, nail salons or discount retailers. Yet these properties have taken some of the biggest hits in recent years, especially as e-commerce giants continue to absorb retail spend. 

Why fabric wholesaler House of Scalamandre is launching a DTC furniture collection

November 18, 2022  ■  3 min read

House of Scalamandre is pushing to make its colorful designs more accessible with the launch of its direct-to-consumer furniture line. The launch of its first-ever furniture collection follows a century of work as a trade and wholesale fabric manufacturer.

Amazon Briefing: What Amazon layoffs say about its changing priorities

November 17, 2022  ■  5 min read

Amazon is adamant about keeping expenses down as it gets ready for economic volatility, as the company anticipates that growth will not come easy. This is a significant shift for a business that valued itself on innovation and not being afraid to do things that fail. It also ushers in a period in which returns on investment will be more carefully reviewed, leaving considerably less space for error in execution.

From the mall to the metaverse: How Claire’s is reinventing itself

November 17, 2022  ■  7 min read

Historically, Claire’s has been known for its ear piercing services, brightly-colored accessories and near-ubiquity in North American malls. But now, as customers shop via different channels, Claire’s is reevaluating its mall presence, boosting its e-commerce offerings and jumping into the metaverse to better become a “global brand powerhouse,” CEO Ryan Vero told Modern Retail.

Special Edition
The Great Mall Overhaul

First, the mall was dying, then the mall was the future of retail and then came the pandemic. Now what? In this series, Modern Retail and Glossy go deep into the past, present and future of the mall.

Podcasts

Technology

Primark’s BOPIS rollout highlights the pitfalls of traditional retailers going digital

November 16, 2022  ■  4 min read

After years of avoiding joining the e-commerce wave, U.K.-based fast fashion retailer Primark finally launched a buy online, pickup in-store trial. However, within hours of its debut, traffic to the digital feature caused Primark’s website to crash. While this indicates high interest from customers, it also highlights the retailer’s lacking tech infrastructure.

Shoptrue

True Fit co-founder launches new fashion marketplace Shoptrue

November 15, 2022  ■  5 min read

The founder of True Fit is launching a new curated online fashion marketplace called Shoptrue, which uses data to personalize recommendations. The site, which launched this week, features over 2,000 brands.

For retailers, customer data is driving CTV campaigns

October 27, 2022  ■  4 min read

The popularity and adoption of streaming exploded during COVID. Now, in the post-quarantine era, retailers are connecting with consumers who have redefined their relationships with screens — no matter their shopping preferences across the return to in-person commerce. Connected TV is empowering retail marketers to adjust and adapt to changing times by combining linear TV’s […]

Marketing

Illustration with a pan, a jar and underwear with tags spelling out D-T-C.

DTC Briefing: More brands are pushing bundles this holiday season

November 15, 2022  ■  6 min read

What’s old is new again. This holiday season, direct-to-consumer brands are taking a page out of the department store playbook by bundling their products to entice inflation-conscious shoppers.

Perelel X Erewhon's Women's Daily Vitamin Pack + Bloat Relief and Men's Daily Vitamin Pack + Bloat Relief

Erewhon teams up with vitamin brand Perelel for first in-store brand collaboration

November 15, 2022  ■  4 min read

For the first time in its 56-year history, high-end grocery store Erewhon is launching a co-branded product throughout all its stores with direct-to-consumer vitamin brand Perelel. Although Erewhon has partnered with other brands before, this is the first time it is making a co-branded product available across all of its locations.

A Too Faced makeup palette is wide open.

Too Faced’s svp of global marketing on how the company plans to win shoppers this holiday through text

November 15, 2022  ■  4 min read

Too Faced wants to cut through the noise of online shopping during the holiday season by offering a two-way conversation between shoppers and members of its marketing team. The program lets shoppers text Too Faced to ask questions about its products, get curated gift ideas and get alerts about promotions, among others.

Operations

WHOOP wearable tech

Wearable tech company Whoop jumps into wholesale with Best Buy and Dick’s Sporting Goods

November 17, 2022  ■  5 min read

Whoop, best known for its wearable fitness tracker, is making its first foray into brick-and-mortar through partnerships with Best Buy and Dick’s Sporting Goods.

Over-the-counter supplements brand Hilma acquired by French pharmaceutical company

November 17, 2022  ■  5 min read

Young direct-to-consumer brands are considering mergers and acquisitions earlier than ever. The latest example is over-the-counter supplements brand Hilma, which was founded in 2019 and sold a majority stake to French pharmaceutical group Biocodex this week.

How retailers are driving shoppers to physical stores via digital channels

November 15, 2022  ■  4 min read

Sponsored by NewStore As retailers navigate a new shopping and consumer landscape after years of disruptions, investments in omnichannel are critical to meet shopper expectations, elevating the customer experience and driving revenue. According to McKinsey, omnichannel customers make purchases 70% more often and spend about 34% more than consumers who shop one channel exclusively. For […]