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Brands cut customer service reps for AI chatbots as tariff costs climb

August 04, 2025

Member Exclusive

Marketplace Briefing: Consultants that support online merchants see business slowdown amid tariff pressure

July 31, 2025

Member Exclusive

Retail Debrief Recap: What Prime Day performance, back-to-school trends and more reveal about the state of the industry leading into the holidays

July 30, 2025

How retailers are fixing costly mobile accessibility issues

July 29, 2025

New Economic Realities

How tariffs have upended the back-to-school season

July 29, 2025

New Economic Realities

‘It fundamentally changes what it means to be an e-commerce brand’: What a ChatGPT checkout system could mean for retail

July 28, 2025

New Economic Realities

Modern Retail Podcast: The state of malls and P.F. Candle Co.’s Made in America strategy

July 26, 2025

Member Exclusive

Modern Retail+ Research: How Lalo, Caraway and Boll & Branch are preparing for the holidays in a year dominated by tariffs

July 25, 2025

Member Exclusive

Modern Retail+ Research: How Lalo, Caraway and Boll & Branch adapted to 2025’s unpredictable start

July 24, 2025

New Economic Realities

The new rules of store credit cards

July 18, 2025

New Economic Realities

Modern Retail Podcast: Modelo beer sales decline & Prime Day week gets off to a slow start

July 12, 2025

New Economic Realities

Why the secondhand furniture business is booming for brands in 2025

July 10, 2025

Member Exclusive

Brands Briefing: The state of fashion M&A in 2025

July 08, 2025

New Economic Realities

Brands grapple with strained cash flow amid tariffs

July 03, 2025

Member Exclusive

Brands Briefing: Brands capitalize on ‘recession beauty’ routines as shoppers spend more on at-home treatments

July 01, 2025

Member Exclusive

Modern Retail Quarterly Earnings Recap: Execs from Target, Five Below, E.l.f. and more define how they’re delivering ‘value’ to customers

July 01, 2025

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Tractor Supply bets on OpenAI as its primary AI partner

Tractor Supply is honing in on OpenAI as its main partner for AI technology. A tech executive at Tractor Supply said he wanted to pair up with OpenAI to learn the best ways to implement AI and to create consistencies around governance and its future roadmap.

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Brands cut customer service reps for AI chatbots as tariff costs climb

Marketplace Briefing: Consultants that support online merchants see business slowdown amid tariff pressure

Retail Debrief Recap: What Prime Day performance, back-to-school trends and more reveal about the state of the industry leading into the holidays

How retailers are fixing costly mobile accessibility issues

How tariffs have upended the back-to-school season

‘It fundamentally changes what it means to be an e-commerce brand’: What a ChatGPT checkout system could mean for retail

Modern Retail Podcast: The state of malls and P.F. Candle Co.’s Made in America strategy

Modern Retail+ Research: How Lalo, Caraway and Boll & Branch are preparing for the holidays in a year dominated by tariffs

Modern Retail+ Research: How Lalo, Caraway and Boll & Branch adapted to 2025’s unpredictable start

The new rules of store credit cards

Modern Retail Podcast: Modelo beer sales decline & Prime Day week gets off to a slow start

Why the secondhand furniture business is booming for brands in 2025

Brands Briefing: The state of fashion M&A in 2025

Brands grapple with strained cash flow amid tariffs

Brands Briefing: Brands capitalize on ‘recession beauty’ routines as shoppers spend more on at-home treatments

Modern Retail Quarterly Earnings Recap: Execs from Target, Five Below, E.l.f. and more define how they’re delivering ‘value’ to customers

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